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FAQ

Frequently Asked Questions

Can I have my pool custom-designed from scratch?

Yes. Every pool is tailored to your preferences, the available space, and the surroundings. From shape and dimensions to color, finish, water system, and lighting: we will work together to determine exactly how your pool will look.

Do you also build swimming pools for resorts and apartment complexes?

Yes. In addition to residential pools, we also build swimming pools for resorts, hotels, apartment complexes, and other commercial projects. We take into account heavy usage, water treatment, technical requirements, and the specific needs of each project.

What finishes and colors are available?

There are many possibilities. Think of various aquaBRIGHT colors, pool tiles, lighting, and finishes around the pool. We will advise you on the different options and ensure that your choices come together as a cohesive whole.

Why choose an aquaBRIGHT finish?

With aquaBRIGHT, you are choosing the absolute gold standard in pool finishes. BSC has already successfully completed over 1,400 pools with this finish! This unique thermal coating is sun-resistant, feels wonderfully comfortable underfoot, and is completely resistant to scale and algae. That means a beautifully sleek pool and minimal maintenance!

Why do so many owners choose a MagnaPool system?

Swimming in a MagnaPool feels like taking a dip in a pure, natural mineral spring! Unlike traditional salt, this system works using natural magnesium minerals. This creates a unique chemical reaction that prevents the formation of harsh chloramines. The result? No chlorine smell or red eyes, just crystal-clear water that is silky smooth and therapeutic for your skin and muscles.

Can I afford a high-quality pool?

We believe that a dream pool should be within everyone's reach. BSC designs and builds pools in all shapes and sizes, which means we can almost always find a solution that fits your budget. We do make one firm promise: we never compromise on the quality of our materials. This ensures your pool remains a sound investment that you will be proud of for years to come.

Do you provide a warranty on products and installation?

Yes, with complete confidence! Because we stand one hundred percent behind our craftsmanship and product selections, you benefit from very long and solid warranties at BSC. We provide a full warranty on our high-quality products that can last up to 5 years. This way, you can enjoy your new swimming paradise completely worry-free from day one.

Can you also renovate an existing pool?

Yes. From a new finish or technical upgrade to a complete renovation, we can update and customize existing pools. We start by assessing the current condition of the pool and then advise you on which work is necessary or recommended.

How often does my pool need maintenance?

For private pools, weekly maintenance is usually sufficient. Resorts and commercial pools may require more frequent service, depending on usage. We therefore always tailor the frequency to the specific pool and situation.

Why choose chlorine, salt, or magnesium?

The best water treatment for you depends on your pool and your personal preferences. Traditional chlorine is simple and effective, while salt or magnesium systems generate chlorine automatically. MagnaPool combines magnesium minerals and salt and is known for its soft, clear water and comfortable swimming experience.

Is a MagnaPool both pleasant and cost-effective to maintain?

With the right settings and regular maintenance, a MagnaPool is easy to keep balanced. The system generates its own chlorine, which reduces the need for additional chemicals. As a result, monthly water treatment costs are often lower than those of a traditional chlorine pool. Furthermore, the magnesium minerals contribute to clear and pleasantly soft swimming water.

What happens if a technical issue is discovered during maintenance?

If the Pool Care team identifies a technical issue, such as with the pump, filter, or other system components, they will report it to us immediately for follow-up so that we can address the problem.

I maintain my own pool. Do you also sell products like salt and chlorine?

Yes. In our specialty store, you will find everything you need for pool maintenance, including salt, magnesium, chlorine, water balancing products, and various cleaning supplies. We are, of course, happy to help you choose the right products for your pool.

Can I also request temporary maintenance while I am on vacation?

Temporary maintenance is also possible. This way, you know your pool will be checked and maintained while you are away, so you can come home to a clean pool with the correct water chemistry. You can discuss the options directly with BSC Pool Care.

When is renovation a better choice than building from scratch?

If the pool's foundation is still in good condition, renovation can be a smart way to completely update the pool without having to rebuild. We assess the state of the structure, equipment, and finish to advise you on the best approach.

Can you also fully renovate older or damaged swimming pools?

Yes. Even swimming pools that are severely outdated or damaged can often be completely restored. We evaluate the structure, finish, and equipment to determine what is needed to ensure the pool lasts for many more years.

Is it possible to update only the technical components or the finish?

Yes. A renovation doesn't always have to involve the entire pool. For example, you can choose to just renew the coating or tiles, upgrade the technical installation, or replace the lighting and other accessories.

Can you renovate a swimming pool without changing its existing shape?

Yes. In many cases, we can completely update the look, finish, and technology while keeping the existing shape and structure intact. This gives the pool a brand-new appearance without needing to rebuild everything from scratch.

Can a leak always be detected and repaired?

In many cases, yes. We investigate the source of the water loss and then determine the best way to repair the leak. The solution depends on the cause and the condition of the pool.

Can I switch to a different water system, such as MagnaPool, during a renovation?

Yes. A renovation is actually a great time to upgrade your water treatment system as well. We can assess your existing installation and, where possible, adapt it or replace it with a system like MagnaPool.

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